Professional Certificate in Strategic Change Management

Day 1

09:00 Refreshments 
09:45 Introduction and Welcome from the Chair
Overview of the Week 
Chairman's Welcome and delegates' introductions
10:15 Strategic Change Overview
The Strategic View of Change
Why Change?
Vision to Realisation
11:15 Morning Coffee
11:30 The Diversity Game - Thinking Styles
Understanding your own and others Thinking Styles
12.45 Lunch
13:30 Strategic Development - Planning for Change
Benefits of Strategic Planning
15:00 Afternoon Tea
15:15 Change Approaches and Models
McKinsey's 7 S Model / Prosci Model / ADKAR / Lewin
16:15 End of Day Wrap Up
16:30 Close

Day 2

09:30 Refreshments
09:45 Chairman's welcome
10:00 Stakeholders in Strategic Change
Key Stakeholders
Securing the support of senior management
Creating an environment of shared accountability and responsibility
11:15 Morning Coffee
11:30 Identifying the key players to successfully deliver change in your organization
Stakeholder Management Tools and Techniques
12:30 Lunch
13:15 Diagnosing Organisational Culture
What is the prevailing culture of your organisation?
Characteristics of Organisations Culture
Culture and Competing Values
15:15 Afternoon Tea
15:30 Why Change Fails
Setting realistic goals
Reasons for Failure
Managing Resistance to Change 
16:15 End of Day Wrap-up
16:30 Close

Day 3

09:30 Refreshments
09:45 Chairman's Welcome
10:00 Creating Support for Change
Communicating a clear and coherent vision to change
The Change Curve - Kubler-Ross Change Curve
Creating an environment that embraces change
Agents for Change
The skill-set of the change agent
Co-ordinating the message
11:15 Morning Coffee 
11:30 Current Academic Thinking on Organisational Change
12.45 Lunch
13:30 Elements of Good Teams
What makes a team
Elements of Good Teams
Group Exercise - Bad day Down Under
14:45 Afternoon Tea
15:00 Measuring Impact of Change
Effectiveness of Change / Change Management Effectiveness
Group Exercise
16:15 Further Discussion and End of Day Wrap Up
16:30 Close

Day 4

09:30 Refreshments
09:45 Chairman's Welcome
10:00 Project Management Tools and Techniques
The Programme and Project management cycle
Project Management methodologies
Tools and Techniques, Planning, Risk Management, Monitoring and Control, etc
11:15 Morning Coffee
11:30 Project Management Tools and Techniques - Cont.
12.45 Lunch
13:30 Case Studies
  • Barclays Bank - Corporate Operational Change
  • NHS - Safe Haven - Innovative thinking  / Small Change Big Impact
15:00 Afternoon Tea
15:15 Case Study Exercises
Action Plans Reminder
16:15 End of Day Wrap Up
16:30 Close

Day 5

09:30 Refreshments
09:45 Chairman's Welcome
10:00 Summary of the week and delegates Action Plans and post-course objectives
11:30 Morning Coffee
11:45 Chartered Management Institute Qualification: Structuring a written piece of work for assessment
Generic Overview and Principles
Structuring these two specific pieces of work to demonstrate all the CMI assessment criteria
12:45 End of Course Wrap Up
Certificate presentation 
Evaluation forms