Course Overview

Today's leaders are constantly being challenged to evolve their organisations or departments if they are to survive and prosper. Nowhere is this more apparent than in the public sector where, under pressure to demonstrate value for money and maximum efficiency, organisations are required to do more with less. Forced to modernise, leaders are increasingly looking to change programmes to streamline processes and modernise working practices.

Participants on this course will explore two different but equally important elements of the change process. Firstly it will help participants pinpoint specifically where change is necessary for their organisations and what the change process is expected to achieve. This information can then be used to develop a coherent strategy for change that includes clear and realistic goals to achieve these objectives.

Secondly, this course will address the most commonly cited reason for unsuccessful change efforts: a failure to secure the support of the workforce. Participants will learn how to construct a logical argument to explain the reasons for change, engage staff in the process and identify ‘change agents’ that people can turn to for support and guidance throughout the change process.

This course will also include a ‘change surgery’ which will focus on participants’ own efforts to instigate change in their organisations, making use of the Chair and fellow delegates’ experiences to develop an implementation plan to instigate upon their return to their workplace.

The Institute of Management and Leadership (ILM) has approved this training course. ILM combines years of research, knowledge and innovation to champion the leadership agenda for all and since 1947 they have carried out extensive research into the knowledge, skills, attitudes, behaviours and values of great leadership. Based on ILM’s core leadership values, this course meets the standard that enables learners who have completed to access the following benefits:

• Membership of ILM and will receipt of an ICPS/ ILM joint Certificate of achievement for the course
• Access to a raft of resources to help you with your continuing professional development, including an award-winning library of e-learning content
• A community of over 30,000 members worldwide enabling you to collaborate and grow your knowledge and skills
• Receipt of weekly news updates, podcasts and cutting-edge research and a monthly published journal and invitations to topical webinars
• Authorisation to use approved letters AMInstLM (Associate Member of The Institute of Leadership and Management) after your name for business correspondence

Topics Include

1. Planning for change
2. Diagnosing organisational culture
3. Resistance to change and how to overcome it
4. Change agents
5. Engaging stakeholders
6. Measuring the impact of change

Experts in the field will lead this training through interactive workshops, lectures and best practice case studies, fostering innovation, creative learning and networking amongst peers.

Upon completion of this week-long course and subsequent successful completion of CMI written tasks, the successful candidate will be awarded a Level 7 CMI certificate in Management & Leadership showing the CMI units achieved. The CMI is the only chartered professional body in the UK dedicated to promoting the highest standards in management and leadership excellence. The professional qualifications offered by the Institute are internationally recognised and sought after.

Learning Outcomes

By the end of this course delegates will be able to:

1. identify where change is necessary for their organisations
2. develop a change strategy including key milestones and outcomes
3. communicate a convincing vision for change
4. counter resistance to change
5. develop monitoring and evaluation techniques to assess change effectiveness

How You Will Benefit

The opportunity to gain a recognised professional qualification

1. Hear the latest insights, research and developments in change management from leading experts
2. Network and share ideas with colleagues from around the world
3. Enhance your skills and knowledge in leading change